Maintenance Agreements

Kent IT supports hundreds of business of all sizes throughout Kent and Sussex.
Our affordable and extremely comprehensive maintenance agreements are geared around the specific needs of individual clients and provide:

• Guaranteed Service Level Agreement
  
• Fast and professional response
  
• All calls monitored and recorded for training and security purposes
  
• All inbound calls logged and given unique identifier
  
• Professional handover and escalation procedures between engineering levels
  
• Unlimited telephone support for ALL users
  
• Dedicated account management
  
• On-site Support
  
• 24/7 Real time remote monitoring

Kent IT looks after many of region’s best known established companies. We firmly believe in prospective clients talking with our existing customers prior to coming on-board with us.